A lot of individuals who begin using their 1st web hosting account, or change companies, usually have enquiries in regard to how particular tasks are completed or confront obstacles when setting up different things, including e-mails, website settings, etc. That’s the reason why, many web hosts have compiled documentation with popular questions and issues so as to help their customers get information swiftly and easily. Consequently, the customer support engineers can dedicate more time to actual problems that certain customers may be experiencing, because the solution for the smaller things will already be available on the Internet and customers can easily resolve them without having to get in touch with the help desk staff. Having thorough documentation is very important, especially for new users with no practical experience at all, because the hosting service entails a host of functions and lots of individuals can become confused about what to do. A good information repository can both help you carry out the operations that you want and acquaint yourself with how the hosting service works as a whole.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting plans come with a detailed knowledge base where you can find info about all the problems that you could possibly face and their resolutions. You can learn how to set up and manage a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but nonetheless you are unable to send emails, for example. We’ve tried our best to be as comprehensive as possible and to encompass all possible options in order to save you time and effort and to give you different solutions for each issue. The knowledge base contains informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, whereas if you would like to browse through the whole article list, you should go to the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the comprehensive online help documentation that we’ve compiled for you. The articles include generic info on our services, informational manuals about the various features that you can access, plus troubleshooting instructions that can help you correct common issues that you could stumble upon. The topics that we’ve covered include pretty much everything, from uncomplicated things such as how to host a brand-new domain in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a specific Control Panel section will always be available in the right corner of the page that you are on, while the whole article archive can be accessed through the all-inclusive Help section.