A 99.9% Server Uptime
Our shared website hosting platform is based on a secure, enterprise–level hardware architecture and a heavily tweaked Linux version. So, irrespective of what your site is, or how many website visitors you’ve got, or even in case there is a denial–of–service attack, our hosting servers will stay up and running and your sites will remain accessible online.
All our shared website hosting services plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s important to also set up your own network infrastructure. This is why we set up a custom–configured internal network in all our data centers. Relying on top–notch Juniper routers and switches, our internal network allows for jaw–droppingly fast data transfer speeds and is also completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, no matter which hosting package you’ve selected.
A 30–Day Money–Back Guarantee
While we have given our best to decrease all possible risks with our cloud hosting packages and regardless of the fact that our company offers top–notch support, there are times when the client is simply not pleased with what we are offering. Or he has to switch to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not content, you will get your money back.
24/7 Technical Support
In case you have a web hosting company, your customer service technicians are of primary importance. This is why we have attentively chosen a very skillful team of customer service technicians, each with several years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All technical support requests are answered in less than one hour and our average response time is well under 20 minutes!