Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section built into our Web Site Control Panel offers a selection of help articles and frequently asked questions. Aimed at resolving any common problem that you may possibly stumble upon, they are compiled by our support team of trained technicians.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a selection of step–by–step video tutorials that visually show how to sort out a typical issue connected to your shared website hosting services account. You can find the how–to videos in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock client care service and a one–hour ticket response guarantee. Our trained customer service technicians will be available to you 24 hours a day to reply to your questions and to take care of any problem that you may possibly come across. Just send a helpdesk ticket from the Help section and we’ll reply in no time.