Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Guarantee

  • Each ticket that you send to our technical help and support Dept will be responded to within approximately 1 hour. The popular questions are going to be responded to as quickly as possible. However, if the assistance inquiry you have sent us needs the help of a qualified admin technician, we are going to forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Expert Technical Help And Support Service

  • We are online for you 24 hours a day to give you useful information and technical support and to assist you with any difficulty that you may stumble upon as you are organizing your virtual server. We’re able to help you with all installed in advance software packages, such as your OS, server admin panel (based on the VPS type) and the Web Site Control Panel created entirely by our developers.

  • Intuitive help center

  • An Educational Help Zone

  • In the Web Site Control Panel that is available for free with the virtual server, you can find an interesting Help section, which incorporates everything you need to know about supervising your sites and applications. We have included a wide range of how–to content articles and video training that display the important website managing tasks in an easy to read form.